What is Fright Factory?
Fright Factory is a 25,000 square foot, high startle haunted house located within a 105+ year old building in South Philadelphia.
It's raining, snowing, hurricane, apocolypse, Are you open?
Yes! unless otherwise noted on our Facebook
Do you offer group rates?
Yes. For groups of 15-50 people, we offer a discount of $6 off each ticket. For groups larger than 50, we offer a discount of $8 off each ticket. Please contact us for more details.
What days can I use my Goupon / Living Social / Amazon ticket?
Daily deals are valid every night unless otherwise noted.
I purchased a ticket through Groupon / Living Social / Amazon. I would like a refund. Can you give me a refund?
We cannot issue your refund, but the sites listed above can. Your Daily Deal purchase can only be handled by its customer service department. We have no control over their systems. When you make a purchase through one of the above providers, you agree to their terms of service.
I purchased a ticket through Groupon / Living Social / Amazon last year. Can I use it this year?
No. Your Daily Deal is only valid through its original expiration date.
Safety & Security
For your safety, and the safety of Fright Factory's actors, please do not touch the actors, props, or scenery.
Anyone caught in violation of this rule will be ejected immediately, without a refund.
Please wear appropriate footwear. No flip-flops, sandals, or high heels.
Fright Factory is a 105 year-old warehouse with dark, uneven floors.
No dangling earrings.
Many hanging earrings have been caught and pulled out. Please remove them before entering. Once they are lost, they cannot be recovered.
Please leave all guns, knives, and any other weapons at home. Metal detectors are in use.
No lighters, pens, pencils, flashlights, or laser pointers.
Please leave your favorite lighter or pen at home or in your vehicle. If you arrive at the security checkpoint with these items, they will be confiscated, and cannot be returned after your show. We have an incredible collection of ZIPPO lighters and Bic pens!
We recommend that you leave your cell phone in your vehicle or at home.
Many are dropped. Most are not recovered.
A pat-down of each guest, male and female, is necessary before entrance into Fright Factory.
Our security staff will assist you and give directions during this process.
Do not arrive under the influence of drugs or alcohol.
You will not be admitted if you are believed to be under the influence of drugs and/or alcohol. The security staff has total control and final judgement on this issue. Fright Factory has a no refund policy. Do not purchase a ticket if you are intoxicated. When you arrive at the security checkpoint, you will be refused admission and will not receive a refund.